The harbour operates its own pilotage service. Incoming vessels pick up the pilot by the Whitstable Street buoy, a port hand buoy approximately two miles north north east of the harbour. Inbound vessels also have to leave the Oyster buoy, another red port hand buoy which can be seen off the harbour entrance, to port.

Fuel and water supplies are available. To access these contact the harbour office.

The harbour provides a quayside ship-handling service to vessels requiring this, subject to prior notice.

Public toilets are situated at the East Gate entrance of the harbour on Harbour Street.